ALL THE IFS ANDS OR BUTTS

IFI

FAQs

Why cant I select sizes for your products?

We make everything made-to-measure, which means we take your measurements and custom make each item you order to fit you perfectly. We believe leather should hug every nook and cranny just the way you like it, so we dont offer pre-determined sizes.

What if it doesn't fit perfectly?

We are confident our items will fit. So confident, we offer a 7 day return policy for items that are in brand new condition for cash or store credit.

How long will it take to get my order?

Since everything is made-to-measure, our items can take a bit longer then the usual generic stuff. We ask you allow 2-4 weeks for delivery, but we try to ship items out within 2 weeks of receiving the order and measurements.

Can I purchase a gift card for a special someone?

Yes! We offer gift cards for our store. purchase one here: (LINK)

How do i submit my measurements?

Go to our measurement page, watch our measurement guide video and start wrapping a measuring tape around all our limbs! Do it naked for the most accurate results, and ask a friend to help for those hard to reach places ;)

PRODUCT & STOCK

How can I purchase a gift voucher?

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Why have I received an email saying the item I've ordered is out of stock?

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How can I search to find products on the website?

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Can you tell me more about your Price Promise policy?

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RETURNS AND EXCHANGES

What is your return policy?

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How do I make a gift exchange?

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What do you do with used shoes that are returned?

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When can I expect my refund?

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STILL WANT TO CHAT?CONTACT US

  Lust@lustandleather.com